Reference

What Governs Your Account on 48jili

These legal terms set out how your account is created, how we handle your data, and what applies when you use 48jili where local law permits. Reading them takes a few minutes and answers most questions before they come up.

Account eligibility rulesData handling and privacyGCash, Maya, InstaPay payment termsYour rights and how to act on themHow to contact us on legal matters
48jili What Governs Your Account on 48jili
LEGAL CONTACT

Reach Us on Legal and Account Matters

If you have a legal question, a data access request, or a concern about how your account information is handled, our support team is the right first stop. Reach out through any of the paths below and we will route your query to the right person.

Team online

Live Chat

Start a chat session from your account dashboard. Legal and account queries are flagged for priority handling and responded to by a dedicated team member.

Email Support

Send your legal query or data request to our support address found in the account help section. Include your registered GCash or Maya number for faster account matching.

Account Help Centre

Log in and navigate to Help in the account menu. You can submit a formal data access or correction request directly from that page without contacting support first.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

Your account and the data tied to it are managed under a clear set of practices. Here is what that looks like in each area that matters to you.

Data Handling and Retention

We collect only what is needed to run your account and verify payments via GCash, Maya, or InstaPay. Retention periods follow applicable Philippines data protection requirements and no longer.

Cookies and Device Tracking

Our platform uses cookies to keep your session active on mobile and desktop. You can manage cookie preferences from your browser settings at any time without losing your account access.

Account Security Practices

Login is protected by OTP verification sent to your registered mobile number. Any unrecognised login attempt triggers an automatic lock that you can clear through the account recovery flow.

Requesting Changes or Deletion

You can request a correction, export, or deletion of your account data by contacting support via live chat or email. We aim to respond to all such requests within the period required by applicable law.

Common Legal Questions About Your 48jili Account

These are the questions we get most often on account rules, data rights, and how our legal terms work in practice for players in the Philippines.

Account access depends on local law and is available where it is permitted for eligible individuals. You confirm your eligibility when you register and accept our terms at that point.

Log in, go to the Help section in your account menu, and submit a data access request. You can also send the request via live chat or email with your registered mobile number for account matching.

Yes. Submit a deletion request through the account Help section or via email support. We process deletion requests in line with applicable Philippines data protection law and compliance retention requirements.

All payment activity on your account — including deposits and withdrawals through GCash, Maya, and InstaPay — falls under these terms. Transactions are verified before any withdrawal is processed.

We notify you via your registered account email or a platform notice. Continuing to use the platform after that notice is posted means you accept the revised terms as they stand.

OTP verification is required at login, sent to your registered mobile number. An unrecognised login attempt locks the account automatically, and you recover access through the on-screen verification flow.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.