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Terms and Conditions That Cover Your 48jili Account

These terms set out how your 48jili account works — what we expect from you, what you can expect from us, and how everything from deposits via GCash or Maya to account access is governed.

Account eligibility appliesGCash, Maya, InstaPay coveredPhilippine law governs accessAccount wallet rules includedContact support for any dispute
48jili Terms and Conditions That Cover Your 48jili Account
REACH US DIRECTLY

How to Contact Us About These Terms

If any section of these terms raises a question about your account, a pending GCash or InstaPay transaction, or an access issue, our support team is the right first contact. Reach us through one of the channels below. We will respond with the specific clause or account step that applies to your situation — no runaround.

Live Chat Open the chat icon in your account dashboard. Describe your terms question and a support agent will pull up the relevant clause and your account record together.
Email Support Send a detailed message to our support address found in your account settings. Include your registered mobile number and the specific section of these terms you are asking about.
Account Help Centre The Help Centre inside your account lists common terms questions — covering wallet limits, payment verification for GCash and Maya, and account closure steps.
HOW WE HANDLE THIS

Account Security and Policy Practices at 48jili

We handle your account data and payment records with a clear set of internal practices. These are not abstract commitments — they are the actual steps we follow when your account is active, when you transact, and when you contact us with a terms-related request.

Data Handling

Your account information — including your registered mobile number, e-wallet details for GCash and Maya, and transaction history — is stored securely and accessed only for account operation and support purposes.

Account Security

Account access uses OTP verification tied to your registered number. If you notice unrecognised activity, lock the account through settings immediately and contact support with your GCash or Maya reference number.

Data Retention

We retain transaction records, including InstaPay and Maya cashout logs, for as long as your account is active and for a defined period after closure, in line with applicable Philippine law.

Requesting Changes

To update registered details, dispute a transaction, or request account closure, submit the request through live chat or email. Our team verifies identity before making any change to wallet-linked information.

Common Questions About These Terms

These are the questions we hear most often from players in Manila and Antipolo when they first read through the terms. Short answers — no filler.

These terms apply to every person who opens and uses a 48jili account where local Philippine law permits. Eligibility requirements are outlined at the account registration step.

We publish the updated version on this page with the effective date noted. Continuing to use your account after that date means you accept the revised terms as written.

Yes. All deposit and withdrawal activity through GCash, Maya, and InstaPay is covered under the payment and account wallet sections of these terms, including verification and processing conditions.

Contact support before proceeding with any action. If a term conflicts with your rights under Philippine law, local law takes precedence. We aim to resolve disputes through direct account review first.

Yes. Submit a data request through live chat or support email, verify your identity, and we will provide your account and transaction records within the timeframe required by applicable law.

Submit an account closure request via live chat or email. We verify your identity, confirm any pending InstaPay or Maya withdrawals are settled, then process the closure and confirm by message.
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Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.